Having an issue with the Bredtech business model.

Having an issue with the Bredtech business model. We provide unlimited support. But….

The support issues we're getting are all in 1 of 2 categories: (1) What is copy & paste? …or (2) Hardware issues with old hardware.

Not sure how to deal with these issues…

Tell them in advance: Basic computer training costs extra? Old hardware (6-12 yrs old) is not guaranteed to work?

How should I deal with this?

Posted via email from Bruce’s Journal

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s