Bruce’s Journal

December 15, 2006

“Please obtain a new copy of the program.”

Filed under: Uncategorized — Bruce @ 11:03 am

If something goes wrong while installing Skype, you might get this oddly vague error message:  “The setup files are corrupted. Please obtain a new copy of the program.

This has happened to me once before, on a previous version.  And again on this new version 3.0…

No matter how many times you try to “obtain a new copy of the program” — by clicking Download, and then clicking the Run button…   You get this same error…

The Cause:  Internet Explorer has cached (stored for quicker access) a copy of this file (SkypeSetup.exe) on your computer already…  And that copy is corrupt.

The Solution:  Inside Internet Explorer, simply click on Tools, then Internet Options, then under Temporary Internet Files, click Delete Files

Then, go try downloading Skype again, here.

~

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__________________
Bruce Wagner
646-275-2195
http://brucewagner.com
bruce@brucewagner.com

7 Comments »

  1. same thing happened to me with another program. how can i fix it?

    Comment by gokhan — June 16, 2007 @ 2:03 am | Reply

  2. Read “The Solution”… in the item above… :)

    Comment by Bruce — June 16, 2007 @ 11:51 am | Reply

  3. Thank you, just what I needed.
    By the way how did you make that “the unedited ranting.. named bruce wagner”thing to change? My one says: just another wordpress blog.

    Comment by Chris — August 12, 2007 @ 6:51 am | Reply

  4. Thanks Mr. Wagner! It solved my problem.

    Comment by Jose Yonis — February 19, 2008 @ 10:22 pm | Reply

  5. i have mozilla firefox any solution u got for me?

    Comment by ebram — February 29, 2008 @ 1:01 pm | Reply

  6. Chris: It’s on your WordPress.com –> Dashboard –> Settings –> Tagline

    :-)

    Comment by Bruce — May 4, 2008 @ 10:31 am | Reply

  7. I Have Got “Google Chrome” Do You Have Any Solution For Me

    Comment by Phillip — November 4, 2009 @ 10:46 am | Reply


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